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We specialize in aesthetic medicine and primary care for adults. We will also see you for things that come up if your regular PCP is not available!

Evidence Based Primary Care

Meet our Providers

Tess MacQueen, PA-C

Tess MacQueen, PA-C


Tess MacQueen, MS, PA-C

I  am a board certified Physician Assistant who graduated with my Master of Science degree in Physician Assistant Studies from The University of New England in 2012. 

I worked in Cayuga Medical Center’s Emergency Department and Urgent Care centers for five years.  Working there I realized how important it is for patients to be heard and to know that their healthcare provider cares about them.  Next I worked in a dermatology clinic for three years. During that time I completed the SDPA Diplomate Fellowship Program which, along with countless patient encounters, provided me with a solid foundation in disorders of the skin. 

I co-founded Pine Point Medical in 2020 with the intention of providing access to virtual healthcare regardless of location or type of insurance.  Patients can easily fit in an appointment with me without the need to take time off from work, worry about transportation, or find childcare.

Tess is not currently accepting new primary care patients

Douglas MacQueen, MD

Douglas MacQueen, MD


Douglas MacQueen, MD

I  am board certified in Internal Medicine and Infectious Diseases by the American Board of Internal Medicine.  My career to this point has primarily been focused on diagnosing and treating infectious diseases in my position at Cayuga Medical Center.  I will continue in that work, and you can contact me at Cayuga Medical Associates for infectious diseases related issues.  

At Pine Point Medical I diagnose and treat general medical issues in adults.  During the current COVID-19 pandemic, that will largely be by collaborating with Tess in our telemedicine practice.  

During your telemedicine visit, we can also provide you with guidance on accessing the rest of the medical system during this unique phase in history. 

Consider our practice if you can not get to an urgent care, do not have a primary care provider, or yours is unavailable.    

Melissa Pinckney, NP

Melissa Pinckney, NP


Melissa Pinckney, NP

I am a board certified nurse practitioner who graduated with my Master of Science degree in adult primary care from Keuka College in 2017. I currently see patients at Pine Point Medical in addition to working in hospital medicine at Cayuga Medical Center.

Before working as a nurse practitioner, I worked for nearly twenty years as an emergency medicine and ciritcal care registered nurse (RN).

My time working in the hospital has shown me how important annual wellness and preventive visits are. I am dedicated to helping patients create realistic treatment plans that work for them. I take time to get to know the whole person and value the relationships that are created between a patient and their primary care provider.

Click below for telehealth appointment times

Once scheduled, you will receive a text/email with your telemedicine link 15 minutes before your appointment time

We are not currently accepting new Medicare patients


How we can help



Receive virtual, affordable healthcare via your computer, phone or tablet from the comfort of your home in the Finger Lakes or Upstate NY 


We accept most insurance plans, and ask that you pay your co-pay at the time of service. Please check with your health plan prior to the appointment to ensure coverage

Uninsured patients will be given a 50% discount and asked to pay at the time of service  


What We Treat

We offer virtual telehealth appointments for adults with acute and chronic issues. This includues adult primary care, and “quick care” complaints such as the ones listed below. We can also see patients in the office and offer an array of aesthetic treatments.


Including prescriptions


Sore throat/allergies




Prescription therapy


Symptoms and treatment 


Pre-exposure prophylaxis of HIV


Diagnosis and treatment

Sinus Infections 

Antibiotics only as appropriate


 Referrals as needed

Tick Bites

 Risk assessment of Lyme

Urinary Symptoms 


A Personal Approach

We believe in continuity of care and would be happy to provide follow up to fully carry out your treatment plan. Prescriptions can be sent directly to your local pharmacy. 

Evidence Based Medicine

Our mission is to provide you with personalized, high-quality care. We are dedicated to improving your health by treating with evidence based medicine and following the recommendations of the Centers for Disease Control and Prevention (CDC)