Trusted Primary Care & Aesthetic Treatments at Pine Point Medical

Expert-driven healthcare in Lansing, Ithaca, Cortland, and the surrounding Finger Lakes region

Comprehensive Health Care for Adults

We’re Doug and Tess MacQueen, and we’re glad you’re here! At Pine Point Medical, our team specializes in adult primary care, travel preparation, infection medicine, and skin health. We can also see you for urgent concerns, even if we’re not your regular provider, because your health is always our priority.

Founded on compassion and expertise, our clinic combines advanced specialties in infectious diseases, travel health, dermatology, and more. We are proud to provide accessible, expert-driven healthcare to Lansing, Ithaca, Auburn, Cortland, and the surrounding Finger Lakes region. Whether in person or through virtual visits, our patients trust us for care that is personal, thorough, and centered on their well-being.

Meet Our Team

Doug and Tess MacQueen, founders of Pine Point Medical, during their travels abroad providing medical care and support to communities in need

Founders Doug and Tess MacQueen, bringing expertise, leadership, and a passion for community care to Pine Point Medical

Pine Point Medical Services at a Glance

Pine Point Medical team volunteering in Peru rainforest, providing infectious disease consultations and medical care in remote communities

Adult Primary Care

Annual Physicals, Blood Pressure Checks, Cancer Screenings, Diabetes Care, Depression and Anxiety Support, Smoking Cessation, Sprains and Strains, Vaccinations & more.

Primary Care

Infection Medicine

Sexually Transmitted Infections,
HIV Prevention & Treatment PrEP, Hepatitis B & C Treatment, Persistent UTI Treatment, Wound Infection, and more.

Infection Medicine

Weight Loss & Aesthetics

Weight Loss Treatment, SEMAGLUTIDE Injections, Anti-Wrinkle Injections, Medical-Grade Peels, Sunspot Treatment, and more.

Weight Loss & Aesthetics

DEXA Scans

Bone Density Screening & Body Composition Analysis

DEXA Scans

IV Nutrition

Vitamin and Nutrient Infusions

IV Nutrition

Travel Prep

Travel Consultations, Vaccines Needed for Travel, and more.

Travel Prep

General Health Services

Urgent Visits, Pap Smears, Skin Checks, Rashes, Flu & Fever, COVID-19 Screening and Treatment, Sinus Infections, and more.

General Health Services

Explore All Services

Now Offering DEXA Scans: Accurate Insights Into Bone and Body Health

DEXA scans are the gold standard for measuring bone density and body composition. At Pine Point Medical, we use this advanced technology to help patients track bone health, prevent osteoporosis, and better understand muscle and fat distribution. Our expertise ensures results you can trust and a plan tailored to your health goals.

Learn More About DEXA Scans

Affordable Health Care, With or Without Insurance

We accept most insurance plans and request co-pays at the time of service. Please check with your insurance provider prior to your appointment to confirm coverage.

For uninsured patients, we proudly offer a 50% discount when payment is made at the time of service.

Self-Schedule Your Appointment

Tess MacQueen with fellow medical volunteers during Pine Point Medical’s international healthcare mission.

Compassionate Care Backed by Expertise

Led by Dr. Doug MacQueen, a leading infectious disease expert, and Tess MacQueen, a recognized primary care leader, Pine Point Medical combines academic-level expertise with community-focused care. Our providers are published researchers, award recipients, and deeply committed to serving our local and global community.

Our Awards & Publications

Meet Our Amazing Team

Community & Global Commitment

Giving Back Locally and Globally

From supporting the Lansing 5K and Dryden Dairy Parade to delivering medical care in Peru, Belize, and beyond, Pine Point Medical is committed to giving back both locally and globally. These efforts allow us to stand alongside our neighbors here at home while extending compassionate healthcare to underserved communities around the world.

Giving Back to Our Community

Global Health Missions

Doug and Tess MacQueen, founders of Pine Point Medical, traveling abroad in medical scrubs during global health outreach

5-Star Reviews from Our Community

Our patients consistently give Pine Point Medical 5-star ratings for compassionate care, expertise, and accessibility. We’re honored to be the trusted choice for healthcare in Lansing and Ithaca.

High Quality, Empathetic Medical Care

I cannot say enough good things about Pine Point! From check in staff, to nursing, to the amazing providers here, I truly have never had a better experience with a primary care office! They offer same day telemed appointments when I have an urgent question or concern, and even offer a variety of dermatology services in-office which is very convenient. Melissa and Tess are well informed and go above and beyond to answer all of my questions and leave no stone unturned. If you’re looking for high quality, empathetic medical care, this is the PCP for you! – Meredith

Exceptional Care from Start to Finish

I’m so deeply grateful for the care I receive at Pine Point Medical. From the moment you walk in, the front desk team sets the tone with warmth, kindness, and outstanding organization. They’re prompt in returning messages, helpful with scheduling, and genuinely welcoming every time. Brandy, one of the nurses, is incredible – so kind, grounded, and attentive as she brings you into your room and ensures you feel at ease. – Daniela

The Staff is Friendly & the Office Feels Welcoming

Our family has been going to Pine Point Medical for years, and we honestly couldn’t ask for better care. Every provider we’ve seen is caring, attentive, and easy to talk to. They truly listen and make sure that nothing gets overlooked. The staff is friendly, the office feels welcoming, and we always leave feeling confident we’re in great hands. Absolutely recommend them to anyone looking for a doctors’s office that treats you like family! – Margie

I Had an Incredible Experience Getting a DEXA Scan

Last week, I had an incredible experience getting a DEXA scan at the Pine Point Medical facility. First off, the insights gained from analysis should be part of standard of care for everyone and huge kudos to Pinepoint to providing this on site which is unheard of- it was incredibly useful to understand things that were directly impacting my health. The body composition analysis helped me understand any risks with my cardiometabolic health while my bone density allowed me to understand my risks for osteoporosis. – Andrea

I Am Grateful to Have a New Healthcare Home

I had my first appointment with Melissa Pinckney, NP today and it was wonderful!! I had spoken with a number of people who have become patients of Pine Point Medical and heard glowing reviews from them all. I finally made the decision to leave my former PCP because the organization she works for is impersonal, and rigid. Today, I felt seen, heard and cared about by a provider who was knowledgeable, thorough and dare I say, fun. I am grateful to have a new healthcare home. – Linda

I Am Grateful to Have a New Healthcare Home

Friendly and Knowledgeable Staff

This is an awesome doctor’s office with friendly and knowledgeable staff. They are very responsive to any messages sent via their portal. I feel very well cared for and would highly recommend them. – Greg

The Amount of Care and Concern is Beyond Expectation

Pine point medical is such a lovely establishment! The amount of care and concern is beyond expectation! The people at the front desk make the experience enjoyable and they are so professional with a care and concern focus! – Michaela

I Cannot Recommend This Practice Enough!

This practice is great!. They are accessible when you need them most. They get back to you and offer in person and tele appointments. No one when they are sick want to be told to wait 2 months or go sit in a walk in clinic. As a Lansing and Tompkins County resident I cannot recommend this practice enough! – Leaf

Pine Point Medical founders Doug and Tess MacQueen

Founders Doug and Tess MacQueen, bringing compassion and care to every patient