About Pine Point Medical

At Pine Point Medical, We Believe Healthcare is Personal

Our Team Blends Expertise with Compassion, Serving Patients Across the Finger Lakes and Beyond

As a trusted primary care practice located in Lansing, we proudly serve patients in Ithaca, Auburn, Cortland, and the greater Finger Lakes region. Our team delivers comprehensive care ranging from adult primary care and infection medicine to travel health, aesthetics, DEXA scans, and IV nutrition therapy.

Whether you visit us in person or through telemedicine, you’ll find personalized attention, expert guidance, and genuine connection. We are proud to care for our community locally while contributing to health efforts globally, making a difference one patient, one community, and one journey at a time.

Doug and Tess MacQueen, founders of Pine Point Medical, during their travels abroad providing medical care and support to communities in need

Founders Doug and Tess MacQueen, leading Pine Point Medical with expertise, compassion, and a vision for better care

Pine Point Medical is proud of our team!

Tess MacQueen, MS, PA-C, Dermatology Diplomate Fellow

Tess MacQueen, MS, PA-C

Dermatology Diplomate Fellow

I am a board certified physician associate (PA) with a passion for medical aesthetics and primary care. Having completed the SDPA dermatology diplomate fellowship program, I bring a wealth of knowledge about skincare to our practice. I love screening patients for skin cancer & treating acne, rosacea, psoriasis and many other disorders of the skin. I routinely prescribe Accutane® and am a firm believer that changing how we look can change how we feel. I am also interested in lifestyle medicine and focus on nutrition, physical activity and stress management which I learned from my continuing medical education at Harvard University. Outside of our clinic, I enjoy engaging in global health initiatives, having volunteered in underserved communities in the rainforests of Peru and Belize.

Current and past certifications include:

  • Advanced Wilderness Life Support
  • Advanced Trauma Life Support
  • Advanced & Basic Life Support
Dr. Doug MacQueen

Douglas MacQueen, MD, MS, FIDSA

Physician

I saw the need for a healthcare entity that chose patients over revenue; one that incorporated the expertise of the MD, RN, NP, or PA, and was able to implement change in real time. We opened our office in 2019 to offer people an alternative to corporate medicine; and to make sure our patients are the healthiest in the area.

I am board certified in Internal Medicine and Infectious Diseases by the American Board of Internal Medicine. In addition to adult primary care, I provide expertise in diagnosis and treatment of all types of infections from minor to complex. This includes infections spread by ticks and mosquitos, acquired locally or while travelling, HIV, Hepatitis B and C, Tuberculosis, STI, C. diff, urinary tract infection, diabetes related infections, infections of bones and joints, brains, and hearts. Please schedule an appointment if you have an infection, would like to prevent one, or are concerned you have one. Many of these evaluations can be done by telemedicine if you are not in the Lansing area or if travel is difficult.

Current Assistant Professor appointments:

Weill Cornell Medical College
Upstate Medical Univeristy

Melissa Pinckney, NP

Melissa Pinckney, NP

Nurse Practitioner

I am a board certified nurse practitioner who graduated with my Master of Science degree in adult primary care from Keuka College in 2017. I currently see patients at Pine Point Medical in addition to working in hospital medicine at Cayuga Medical Center.

Before working as a nurse practitioner, I worked for nearly twenty years as an emergency medicine and critical care registered nurse (RN).

My time working in the hospital has shown me how important annual wellness and preventive visits are. I am dedicated to helping patients create realistic treatment plans that work for them. I take time to get to know the whole person and value the relationships that are created between a patient and their primary care provider.

I spend my free time staying up to date on medical education and volunteering abroad. I have spent time volunteering in Peru and the Dominican Republic and plan to continue traveling to places in need.

Nicholas Smith, PA-C

Nicholas Smith, PA-C

Physician Associate

I graduated from Upstate Medical University in 2021 with my Master of Science in Physician Assistant Studies, earning high honors. Since receiving my board certification, I have been working as a hospitalist at Cayuga Medical Center in Ithaca, where I have the privilege of caring for patients with a wide range of conditions. Before becoming a PA, I spent over a decade in the cardiac catheterization lab and, prior to that, worked as a radiologic technologist. My time in the hospital has also reinforced the importance of preventative care in keeping people healthy. I really enjoy getting to know people and look forward to longstanding relationships with them in the office.

Outside of medicine, I’m an avid outdoorsman. I spend much of my free time hunting and fishing in rural New York, enjoying the natural beauty of my home state.

Why Choose Pine Point Medical

At Pine Point Medical, we believe great healthcare is built on trust, compassion, and expertise. Our patients choose us because:

  • Experienced Providers – With board-certified training in internal medicine, infectious diseases, and dermatology, our team brings years of knowledge to every visit.

  • Personalized Care – We take time to listen, understand your needs, and create care plans tailored to your health and lifestyle.

  • Whole-Person Approach – From primary care and preventive medicine to aesthetics and wellness services, we support your health inside and out.

  • Commitment to Community – Whether here in Lansing or on global medical missions abroad, our team is dedicated to making a difference wherever care is needed.

  • Compassionate Team – Patients consistently describe our staff as approachable, supportive, and attentive, because we believe you deserve to feel cared for at every step.

At Pine Point Medical, we’re more than a clinic—we’re a team committed to helping you feel your best, every day.

Pine Point Medical Logo
Pine Point Medical founders Doug and Tess MacQueen

Founders Doug and Tess MacQueen, bringing compassion and care to every patient